Retail Technology Innovation Hub

CX

Former Pizza Express and Costa Coffee exec Arslan Sharif joins Moto as Chief Digital and Information Officer
Appointments

Former Pizza Express and Costa Coffee exec Arslan Sharif joins Moto as Chief Digital and Information Officer

Staff Writer 06 Aug 2025
American QSR brand Bojangles expands Spanish language ordering across platforms including AI solution
News

American QSR brand Bojangles expands Spanish language ordering across platforms including AI solution

Staff Writer 29 Jul 2025
Here's how multi-location retailers handle technology problems without sending staff
News

Here's how multi-location retailers handle technology problems without sending staff

Staff Writer 26 Jul 2025
Check out this article looking at what a business can learn from customer behaviour analysis
News

Check out this article looking at what a business can learn from customer behaviour analysis

Staff Writer 23 Jul 2025
Bill Gates returns to startups world as he joins CX team at AI powered fashion technology specialist Phia
Funding & deals

Bill Gates returns to startups world as he joins CX team at AI powered fashion technology specialist Phia

Staff Writer 16 Jul 2025
Closing a chapter: Fahim Siddiqui wraps up his tenure as EVP and CIO at The Home Depot
Appointments

Closing a chapter: Fahim Siddiqui wraps up his tenure as EVP and CIO at The Home Depot

Staff Writer 14 Jul 2025
Primark appoints Matt Houston to Chief Customer and Digital Officer role following Click and Collect push
Appointments

Primark appoints Matt Houston to Chief Customer and Digital Officer role following Click and Collect push

Staff Writer 14 Jul 2025
dunnhumby: customer expectations outpace retail loyalty programme evolution
News

dunnhumby: customer expectations outpace retail loyalty programme evolution

Staff Writer 10 Jul 2025
Check out these small fixes that promise to improve retail operations
Stores & in-store tech

Check out these small fixes that promise to improve retail operations

Staff Writer 03 Jul 2025
x-hoppers embedded agentic AI suite helps retailers cut theft, streamline operations and boost CX
AI & automation

x-hoppers embedded agentic AI suite helps retailers cut theft, streamline operations and boost CX

Staff Writer 27 Jun 2025
Sainsbury’s Tech Con 2025 wraps as CX focused UK grocery giant hails its biggest and best event yet
Events & awards

Sainsbury’s Tech Con 2025 wraps as CX focused UK grocery giant hails its biggest and best event yet

Staff Writer 26 Jun 2025
Check out this article looking at why accolades are important for business success
News

Check out this article looking at why accolades are important for business success

Staff Writer 26 Jun 2025
127 articles

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