Retail Technology Innovation Hub

CX

Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for
Stores & in-store tech

Stop complaining about 'meat grinder' self-checkouts when it is exactly what you asked for

Staff Writer 10 Feb 2026
Jack’s Family Restaurants taps PAR Technology platform to power customer experience
News

Jack’s Family Restaurants taps PAR Technology platform to power customer experience

Staff Writer 04 Feb 2026
Tech important but not a silver bullet for retailers navigating customer reviews space
News

Tech important but not a silver bullet for retailers navigating customer reviews space

Staff Writer 22 Jan 2026
Lidl GB veteran Louise Weise takes on CCO role and joins retailer's board of directors
Appointments

Lidl GB veteran Louise Weise takes on CCO role and joins retailer's board of directors

Staff Writer 15 Jan 2026
NVIDIA releases report flagging top AI trends as retailers increase their budgets in 2026
AI & automation

NVIDIA releases report flagging top AI trends as retailers increase their budgets in 2026

Staff Writer 08 Jan 2026
How user centric systems support a better iGaming experience
News

How user centric systems support a better iGaming experience

Staff Writer 08 Jan 2026
RTIH AI in Retail Awards Customer Service Excellence category finalists
AI & automation

RTIH AI in Retail Awards Customer Service Excellence category finalists

Staff Writer 18 Dec 2025
AI driven CX specialist Five9 announces appointment of Amit Mathradas as CEO
News

AI driven CX specialist Five9 announces appointment of Amit Mathradas as CEO

Staff Writer 18 Dec 2025
Tech enabled store modernisation: how renovations boost CX and investment ROI
Stores & in-store tech

Tech enabled store modernisation: how renovations boost CX and investment ROI

Staff Writer 18 Dec 2025
Personalisation at scale: what retail can learn from high engagement digital platforms
News

Personalisation at scale: what retail can learn from high engagement digital platforms

Staff Writer 12 Dec 2025
Multi-accounting risks every retail business should know
News

Multi-accounting risks every retail business should know

Staff Writer 11 Dec 2025
Burberry announces Chief Operating and Supply Chain Officer and Chief Customer Officer appointments
Appointments

Burberry announces Chief Operating and Supply Chain Officer and Chief Customer Officer appointments

Staff Writer 08 Dec 2025
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