Retail Technology Innovation Hub

CX

Simmi London taps Scurri delivery management solution to boost e-commerce growth and CX
Online retail & e-commerce

Simmi London taps Scurri delivery management solution to boost e-commerce growth and CX

Staff Writer 09 Sep 2025
CX platform specialist Primis appoints Sebastian Green as Chief Technology Officer
Appointments

CX platform specialist Primis appoints Sebastian Green as Chief Technology Officer

Staff Writer 09 Sep 2025
Tom Hill takes on CEO role at Zyntrix following Director of Digital role at Poundland and Dealz
Appointments

Tom Hill takes on CEO role at Zyntrix following Director of Digital role at Poundland and Dealz

Staff Writer 03 Sep 2025
Former Reebok and adidas exec Tom Burrow joins Mulberry England as Chief Customer and Digital Officer
Appointments

Former Reebok and adidas exec Tom Burrow joins Mulberry England as Chief Customer and Digital Officer

Staff Writer 03 Sep 2025
LK Bennett gets personal as British brand taps Ometria customer data and experience platform
News

LK Bennett gets personal as British brand taps Ometria customer data and experience platform

Staff Writer 03 Sep 2025
RTIH presents an essential top five list of ESL systems retailers should consider in 2025
News

RTIH presents an essential top five list of ESL systems retailers should consider in 2025

Staff Writer 01 Sep 2025
British brand Radley gets personal as it deploys Ometria tech to bring all customers into one place
News

British brand Radley gets personal as it deploys Ometria tech to bring all customers into one place

Staff Writer 01 Sep 2025
VusionGroup takes wraps off new Customer Experience Centre in Cologne, Germany
News

VusionGroup takes wraps off new Customer Experience Centre in Cologne, Germany

Staff Writer 29 Aug 2025
Dallan Elk announces departure from American fast food chain Zaxbys to take on CIO role at Miller Zell
Appointments

Dallan Elk announces departure from American fast food chain Zaxbys to take on CIO role at Miller Zell

Staff Writer 27 Aug 2025
Lowe's focuses on helping customers and associates as retailer takes wraps off its new Store Ops Tech lab
Stores & in-store tech

Lowe's focuses on helping customers and associates as retailer takes wraps off its new Store Ops Tech lab

Staff Writer 27 Aug 2025
Jagrit Malhotra joins customer and employee experience firm Medallia as Chief Revenue Officer
Appointments

Jagrit Malhotra joins customer and employee experience firm Medallia as Chief Revenue Officer

Staff Writer 15 Aug 2025
As Britpop legends Oasis return, Gibson doubles engagement and grows revenue through personalised CX
News

As Britpop legends Oasis return, Gibson doubles engagement and grows revenue through personalised CX

Staff Writer 07 Aug 2025
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