Retail Technology Innovation Hub

Customer service

Small retail store challenges
Opinion

Small retail store challenges

Staff Writer 22 Aug 2019
Seven ways to enhance your business image
Opinion

Seven ways to enhance your business image

Staff Writer 21 Aug 2019
Driving your retail business forward in a high competition market
Opinion

Driving your retail business forward in a high competition market

Staff Writer 12 Aug 2019
Four retail store tips for managing staff
Opinion

Four retail store tips for managing staff

Staff Writer 12 Aug 2019
Are retailers their own worst enemies when it comes to social media?
Marketing & media

Are retailers their own worst enemies when it comes to social media?

Staff Writer 27 May 2019
Are retailers their own worst enemies when it comes to social media?
Interviews

Are retailers their own worst enemies when it comes to social media?

Staff Writer 24 May 2019
Retailers struggle to slip social misfits tag, Eptica
Marketing & media

Retailers struggle to slip social misfits tag, Eptica

Staff Writer 23 May 2019
Shop Direct announces customer service innovation initiative
News

Shop Direct announces customer service innovation initiative

Staff Writer 13 May 2019
Retailers ‘fundamentally underestimating' APEX importance, Valitor
News

Retailers ‘fundamentally underestimating' APEX importance, Valitor

Staff Writer 09 May 2019
UK companies failing at multi-channel customer experience
Omnichannel

UK companies failing at multi-channel customer experience

Staff Writer 14 Feb 2019
Amazon slumps as first direct nabs customer satisfaction crown
News

Amazon slumps as first direct nabs customer satisfaction crown

Staff Writer 24 Jan 2019
John Lewis left red-faced as customer service overhaul backfires
Omnichannel

John Lewis left red-faced as customer service overhaul backfires

Staff Writer 09 Apr 2018
108 articles

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