Retail Technology Innovation Hub

Customer service

News

Online retail dominates Resolver Covid hit customer complaints research

Staff Writer 20 May 2021
Selco Builders Warehouse deploys VoCoVo comms tech
News

Selco Builders Warehouse deploys VoCoVo comms tech

Staff Writer 25 Jan 2021
Watches of Switzerland Group launches Virtual Boutique in UK with Vee24
News

Watches of Switzerland Group launches Virtual Boutique in UK with Vee24

Staff Writer 18 Dec 2020
Four things you can do to increase your retail sales
Opinion

Four things you can do to increase your retail sales

Staff Writer 10 Nov 2020
What came first, Covid-19 or poor customer service?
Opinion

What came first, Covid-19 or poor customer service?

Staff Writer 04 Nov 2020
Coronavirus will accelerate the digital retail revolution
Opinion

Coronavirus will accelerate the digital retail revolution

Staff Writer 26 Jun 2020
Crate and Barrel deploys Gladly Payments service for contact centres
News

Crate and Barrel deploys Gladly Payments service for contact centres

Staff Writer 28 May 2020
Galeries Lafayette Haussmann taps Go Instore tech
News

Galeries Lafayette Haussmann taps Go Instore tech

Staff Writer 28 May 2020
Maintaining your business's communication with customers
Opinion

Maintaining your business's communication with customers

Staff Writer 24 Apr 2020
Boost for online retailers as coronavirus rewrites digital connectivity rulebook
News

Boost for online retailers as coronavirus rewrites digital connectivity rulebook

Staff Writer 02 Apr 2020
Accel heads up major Ada funding round
Funding & deals

Accel heads up major Ada funding round

Staff Writer 20 Mar 2020
Five essentials for creating the best retail outlet
Opinion

Five essentials for creating the best retail outlet

Staff Writer 19 Mar 2020
108 articles

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