Retail Technology Innovation Hub

Customer service

Comment: charity shops are finally disrupting the retail sector and Generation Z is our secret weapon
Opinion

Comment: charity shops are finally disrupting the retail sector and Generation Z is our secret weapon

Staff Writer 13 Aug 2024
Here’s how tech is redefining the customer experience to make food service as seamless and stress free as possible
News

Here’s how tech is redefining the customer experience to make food service as seamless and stress free as possible

Staff Writer 28 Jun 2024
What are the advantages and disadvantages of automated customer service in retail?
AI & automation

What are the advantages and disadvantages of automated customer service in retail?

Staff Writer 18 Jun 2024
New Scandit report: Current technology is hindering customer experience, say retail store associates
News

New Scandit report: Current technology is hindering customer experience, say retail store associates

Staff Writer 12 Jun 2024
Why small businesses should embrace VoIP technology now
News

Why small businesses should embrace VoIP technology now

Staff Writer 19 May 2024
Check out these top skills to look for when hiring a virtual office assistant
News

Check out these top skills to look for when hiring a virtual office assistant

Staff Writer 15 May 2024
Retail burnout: what it is and how to avoid it for your employees
News

Retail burnout: what it is and how to avoid it for your employees

Staff Writer 02 May 2024
Intuit and Mailchimp loyalty report: many repeat purchases due to routine, convenience and accessibility
News

Intuit and Mailchimp loyalty report: many repeat purchases due to routine, convenience and accessibility

Staff Writer 22 Apr 2024
Ikea’s Cristina Rutgers-Astolfi talks omnichannel and customer service lessons learned from store ‘front day’
Stores & in-store tech

Ikea’s Cristina Rutgers-Astolfi talks omnichannel and customer service lessons learned from store ‘front day’

Staff Writer 26 Jan 2024
Best ticketing system for software development and engineering
News

Best ticketing system for software development and engineering

Staff Writer 25 Jan 2024
The benefits of outsourced vs. in-house call centres: a quick comparison
News

The benefits of outsourced vs. in-house call centres: a quick comparison

Staff Writer 22 Nov 2023
UK-based 3Line Electrical announces roll out of Podfather delivery management software
News

UK-based 3Line Electrical announces roll out of Podfather delivery management software

Staff Writer 19 Oct 2023
108 articles

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