Retail Technology Innovation Hub

WhatsApp

Vonage solutions help Max Factory Group enhance customer engagement across WhatsApp, RCS, and SMS
News

Vonage solutions help Max Factory Group enhance customer engagement across WhatsApp, RCS, and SMS

Scott Thompson 20 Aug 2026
Just Eat Takeaway.com introduces WhatsApp on demand food and retail ordering option in Europe
AI & automation

Just Eat Takeaway.com introduces WhatsApp on demand food and retail ordering option in Europe

Scott Thompson 21 May 2026
Heineken unveils WhatsApp technology that turns long voice note monologues into real-life chats
News

Heineken unveils WhatsApp technology that turns long voice note monologues into real-life chats

Staff Writer 12 Dec 2025
Valspar lays claim to industry first as it launches colour consult service via B&Q stores and Whatsapp
Omnichannel

Valspar lays claim to industry first as it launches colour consult service via B&Q stores and Whatsapp

Staff Writer 24 Apr 2025
Lancashire’s Park Hall Hotel notches up UK first as it deploys concierge solution from Inntelo AI
AI & automation

Lancashire’s Park Hall Hotel notches up UK first as it deploys concierge solution from Inntelo AI

Staff Writer 06 Mar 2025
Ikea Switzerland launches JobBot on WhatsApp tool with aim of making it easier for people to apply
News

Ikea Switzerland launches JobBot on WhatsApp tool with aim of making it easier for people to apply

Staff Writer 18 Nov 2024
Iceland’s Richard Walker trades shoplifting related social media blows with former Sun Editor Kelvin MacKenzie
News

Iceland’s Richard Walker trades shoplifting related social media blows with former Sun Editor Kelvin MacKenzie

Staff Writer 02 Sep 2024
Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement
News

Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement

Staff Writer 12 May 2023
Top 10: last week’s most essential retail technology articles
News

Top 10: last week’s most essential retail technology articles

Staff Writer 06 Sep 2022
The six biggest retail technology news stories of the week
News

The six biggest retail technology news stories of the week

Staff Writer 02 Sep 2022
RTIH runs through this week's coolest retail technology plays
News

RTIH runs through this week's coolest retail technology plays

Staff Writer 02 Sep 2022
Meta launches grocery shopping on WhatsApp with JioMart
News

Meta launches grocery shopping on WhatsApp with JioMart

Staff Writer 30 Aug 2022
22 articles

Upcoming Events

22
Sep

Beauty Trends & Innovations Conference

View Event
23
Sep

eCommerce Expo 2026

View Event
06
Oct

The FT Future of Retail Summit 2026

View Event
View All Events

Stay Informed

Get the latest retail tech news delivered to your inbox daily

Join 45,000+ retail professionals

Trending Stories

01

Evri raids InPost UK to bring in industry veteran Steve Kelly as company’s...

3 months ago
02

Amazon Go finally ready to go

8 years ago
03

AllSaints opts for Emarsys personalisation platform

7 years ago
04

Starring Eagle Eye, Happy Returns, and RTS 2024: RTIH’s most read retail te...

2 years ago
05

Autonomous robots firm Dexory announces new round of angel investors joinin...

3 years ago