Retail Technology Innovation Hub

RTIH secret shopper

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online
News

RTIH’s Secret Shopper returns: Rituals Cosmetics nails in-store experience but falls down online

Staff Writer 19 Nov 2024
RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider
News

RTIH’s Secret Shopper delves into online experience offered by the rising star that is Cider

Staff Writer 19 Sep 2024
Featuring Cider, Sofa Club, and a flurry of retail technology innovation: Issue seven of RTIH magazine goes live
News

Featuring Cider, Sofa Club, and a flurry of retail technology innovation: Issue seven of RTIH magazine goes live

Staff Writer 05 Sep 2024
Enter Nibble as RTIH’s Secret Shopper hops on the emotional rollercoaster that is the Asos Sample Sale outlet
Online retail & e-commerce

Enter Nibble as RTIH’s Secret Shopper hops on the emotional rollercoaster that is the Asos Sample Sale outlet

Staff Writer 29 Aug 2024
Payments problems, flaky tech and disinterested staff: here’s why Pull & Bear must up its retail stores game
Stores & in-store tech

Payments problems, flaky tech and disinterested staff: here’s why Pull & Bear must up its retail stores game

Staff Writer 25 Jul 2024
RTIH’s secret shopper experiences the mixed bag that is TK Maxx’s online retail and Click and Collect offering
Omnichannel

RTIH’s secret shopper experiences the mixed bag that is TK Maxx’s online retail and Click and Collect offering

Staff Writer 09 Jul 2024
Starring Slip, Wolt, Bambuser, and NCR: RTIH rustles up the biggest retail technology articles in June
News

Starring Slip, Wolt, Bambuser, and NCR: RTIH rustles up the biggest retail technology articles in June

Staff Writer 03 Jul 2024
GenAI powered chatbots and the joys of TikTok shopping: RTIH’s most read retail technology articles from last week
News

GenAI powered chatbots and the joys of TikTok shopping: RTIH’s most read retail technology articles from last week

Staff Writer 30 Jun 2024
‘A unique and enjoyable experience’: Two thumbs up as RTIH’s secret shopper ventures into TikTok’s e-commerce realm
News

‘A unique and enjoyable experience’: Two thumbs up as RTIH’s secret shopper ventures into TikTok’s e-commerce realm

Staff Writer 21 Jun 2024
21 articles

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