Research
News
Social commerce reshapes young consumers' shopping journeys as e-commerce sites struggle to keep up
Scott Thompson
20 Jul 2026
AI & automation
AI, technology and customer experience investment key as retail profit warnings rise in Q2
Scott Thompson
20 Jul 2026
AI & automation
Many UK high street retailers suffering from AI chatbot inaccuracies, Searchable research finds
Scott Thompson
16 Jul 2026
AI & automation
AI powered grocery shopping engagement varies across markets with trust impacting use, dunnhumby
Scott Thompson
10 Jul 2026
News
UiPath research shows many retailers operating in hindsight when it comes to key commercial decisions
Scott Thompson
07 Jul 2026
Payments & fintech
Many consumers want cash and cashless payment options despite declining use of notes and coins
Scott Thompson
26 Jun 2026
News
New dentsu research reveals how Brits are using AI, social media and stores in shopping journeys
Scott Thompson
23 Jun 2026
325 articles