Retail Technology Innovation Hub

Personalisation

VTEX: friction in online groceries experience stops brands from capturing loyalty and long-term spend
News

VTEX: friction in online groceries experience stops brands from capturing loyalty and long-term spend

Staff Writer 29 Jul 2025
Check out this article looking at what a business can learn from customer behaviour analysis
News

Check out this article looking at what a business can learn from customer behaviour analysis

Staff Writer 23 Jul 2025
Here's why the right technology allows retailers to bring first party data into the heart of omnichannel operations
News

Here's why the right technology allows retailers to bring first party data into the heart of omnichannel operations

Staff Writer 22 Jul 2025
dunnhumby: customer expectations outpace retail loyalty programme evolution
News

dunnhumby: customer expectations outpace retail loyalty programme evolution

Staff Writer 10 Jul 2025
ghd goes live with AI quiz to enhance personalisation and elevate consumer engagement
AI & automation

ghd goes live with AI quiz to enhance personalisation and elevate consumer engagement

Staff Writer 09 Jul 2025
Riccardo Arnaldi steps into new role as Agentic AI Product Manager at Danish retailer Pandora
Appointments

Riccardo Arnaldi steps into new role as Agentic AI Product Manager at Danish retailer Pandora

Staff Writer 04 Jul 2025
Ethical AI in retail marketing: balancing personalisation with trust
AI & automation

Ethical AI in retail marketing: balancing personalisation with trust

Staff Writer 01 Jul 2025
Gamification and interactive engagement in modern retail: driving customer loyalty and participation
News

Gamification and interactive engagement in modern retail: driving customer loyalty and participation

Staff Writer 27 Jun 2025
Thoughtworks releases new whitepaper: loyalty that lasts - keeping customers coming back
News

Thoughtworks releases new whitepaper: loyalty that lasts - keeping customers coming back

Staff Writer 26 Jun 2025
Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks
News

Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks

Staff Writer 24 Jun 2025
Leveraging data analytics and customer personalisation for enhanced retail experiences
News

Leveraging data analytics and customer personalisation for enhanced retail experiences

Staff Writer 23 Jun 2025
Glovo redesigns delivery app and ramps up focus on personalised experiences, flash deals and AI powered gifting
News

Glovo redesigns delivery app and ramps up focus on personalised experiences, flash deals and AI powered gifting

Staff Writer 19 Jun 2025
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