Retail Technology Innovation Hub

Loyalty

Thoughtworks webinar recording now available: Winning the loyalty game: Gen AI, personalisation and what really works
News

Thoughtworks webinar recording now available: Winning the loyalty game: Gen AI, personalisation and what really works

Staff Writer 27 May 2025
Frictionless payments and instant gratification: the UX trend retailers can’t ignore
Payments & fintech

Frictionless payments and instant gratification: the UX trend retailers can’t ignore

Staff Writer 23 May 2025
Talon.One partnership brings new promotions and loyalty capabilities to Shopify Enterprise customers
Online retail & e-commerce

Talon.One partnership brings new promotions and loyalty capabilities to Shopify Enterprise customers

Staff Writer 19 May 2025
Many US shoppers uneasy about AI tools like facial recognition being used by retailers, SCAYLE research
AI & automation

Many US shoppers uneasy about AI tools like facial recognition being used by retailers, SCAYLE research

Staff Writer 12 May 2025
Top customer retention strategies used by e-commerce businesses
Online retail & e-commerce

Top customer retention strategies used by e-commerce businesses

Staff Writer 07 May 2025
How travel and tourism operators can drive loyalty through better entertainment and services
News

How travel and tourism operators can drive loyalty through better entertainment and services

Staff Writer 02 May 2025
Check out these three ways adidas delivers exceptional customer experiences in its retail stores
Stores & in-store tech

Check out these three ways adidas delivers exceptional customer experiences in its retail stores

Staff Writer 29 Apr 2025
Sofa Club turns homeware into cultural currency with launch of musical talent focused YouTube series
News

Sofa Club turns homeware into cultural currency with launch of musical talent focused YouTube series

Staff Writer 29 Apr 2025
The immediate future of retail loyalty promises a profound transformation powered by AI technology
News

The immediate future of retail loyalty promises a profound transformation powered by AI technology

Staff Writer 15 Apr 2025
dentsu: retailers must go beyond discounts as UK shoppers put savings first amid cost-of-living crisis 
News

dentsu: retailers must go beyond discounts as UK shoppers put savings first amid cost-of-living crisis 

Staff Writer 09 Apr 2025
Represent puts focus on community as company migrates loyalty programme to LoyaltyLion
News

Represent puts focus on community as company migrates loyalty programme to LoyaltyLion

Staff Writer 09 Apr 2025
Levi Strauss & Co. extends DTC and omnichannel centric Red Tab member programme to new European markets
News

Levi Strauss & Co. extends DTC and omnichannel centric Red Tab member programme to new European markets

Staff Writer 01 Apr 2025
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