Retail Technology Innovation Hub

John Lewis

Amazon slumps as first direct nabs customer satisfaction crown
News

Amazon slumps as first direct nabs customer satisfaction crown

Staff Writer 24 Jan 2019
M&S: Omnichannel talk is cheap, results needed
Omnichannel

M&S: Omnichannel talk is cheap, results needed

Staff Writer 10 Jan 2019
John Lewis & Partners opts for extra Paragon solution
Supply chain & delivery

John Lewis & Partners opts for extra Paragon solution

Staff Writer 08 Nov 2018
News

JLAB launches future of shopping challenge

Staff Writer 30 Oct 2018
Data driven John Lewis taps EDITED tech
News

Data driven John Lewis taps EDITED tech

Staff Writer 26 Jul 2018
John Lewis reveals first JLAB 2018 finalists
News

John Lewis reveals first JLAB 2018 finalists

Staff Writer 09 Jul 2018
News

Department stores must up e-commerce game, ParcelHero

Staff Writer 25 May 2018
Amazon Waitrose acquisition bid falls through
News

Amazon Waitrose acquisition bid falls through

Staff Writer 06 May 2018
M&S tops Yonder Digital Group customer contactability poll
News

M&S tops Yonder Digital Group customer contactability poll

Staff Writer 02 May 2018
John Lewis JLAB programme returns, with a twist
News

John Lewis JLAB programme returns, with a twist

Staff Writer 25 Apr 2018
John Lewis left red-faced as customer service overhaul backfires
Omnichannel

John Lewis left red-faced as customer service overhaul backfires

Staff Writer 09 Apr 2018
John Lewis toplines Westfield London expansion project
Stores & in-store tech

John Lewis toplines Westfield London expansion project

Staff Writer 20 Mar 2018
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