Retail Technology Innovation Hub

IMRG

Online returns policy an influence for majority of UK shoppers, new IMRG and nShift research finds 
News

Online returns policy an influence for majority of UK shoppers, new IMRG and nShift research finds 

Scott Thompson 12 Aug 2026
Google, The White Company and Crew Clothing announced as speakers for IMRG’s flagship conference
Events & awards

Google, The White Company and Crew Clothing announced as speakers for IMRG’s flagship conference

Scott Thompson 07 Aug 2026
Ecommpay flags consumer charitable and sustainability expectations with younger shoppers leading charge
Payments & fintech

Ecommpay flags consumer charitable and sustainability expectations with younger shoppers leading charge

Staff Writer 01 Jul 2025
IMRG research: Black November off to a slow start for UK online retailers but it may get going yet
Online retail & e-commerce

IMRG research: Black November off to a slow start for UK online retailers but it may get going yet

Staff Writer 21 Nov 2024
IMRG flags successful September for UK online retailers heading into crucial Black Friday and Christmas seasons
Online retail & e-commerce

IMRG flags successful September for UK online retailers heading into crucial Black Friday and Christmas seasons

Staff Writer 08 Oct 2024
IMRG: Covid-19 a distant memory as January becomes contender for weakest ever online month 
Online retail & e-commerce

IMRG: Covid-19 a distant memory as January becomes contender for weakest ever online month 

Staff Writer 13 Feb 2024
IMRG: Black Friday week surge desperately needed as UK online retailers see poor start to peak trading
News

IMRG: Black Friday week surge desperately needed as UK online retailers see poor start to peak trading

Staff Writer 21 Nov 2023
IMRG research: gifting retailers feel the pinch and prepare for tough Christmas trading period online
Online retail & e-commerce

IMRG research: gifting retailers feel the pinch and prepare for tough Christmas trading period online

Staff Writer 16 Oct 2023
Joyless June for UK online retailers as e-commerce growth declines for 26th month in a row
Online retail & e-commerce

Joyless June for UK online retailers as e-commerce growth declines for 26th month in a row

Staff Writer 11 Jul 2023
IMRG research: UK online retailers on road to recovery following two years of declining sales
Online retail & e-commerce

IMRG research: UK online retailers on road to recovery following two years of declining sales

Staff Writer 14 Jun 2023
‘Not great, not terrible’: IMRG research shows two years of declining growth for UK online retailers
Online retail & e-commerce

‘Not great, not terrible’: IMRG research shows two years of declining growth for UK online retailers

Staff Writer 09 May 2023
IMRG research: impact of Covid-19 lockdowns on online retail now looks like a historical blip
Online retail & e-commerce

IMRG research: impact of Covid-19 lockdowns on online retail now looks like a historical blip

Staff Writer 14 Feb 2023
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