Retail Technology Innovation Hub

Customer reviews

Tech important but not a silver bullet for retailers navigating customer reviews space
News

Tech important but not a silver bullet for retailers navigating customer reviews space

Staff Writer 22 Jan 2026
Why customer reviews can make or break a brand
Payments & fintech

Why customer reviews can make or break a brand

Staff Writer 21 Oct 2025
Charles Clinkard taps Pulse AI review intelligence platform to enhance retailer's CX and online reputation
AI & automation

Charles Clinkard taps Pulse AI review intelligence platform to enhance retailer's CX and online reputation

Staff Writer 27 Aug 2025
Check out these essential retail features every online business should be using
Online retail & e-commerce

Check out these essential retail features every online business should be using

Staff Writer 29 May 2025
The role of market trends in shaping e-commerce strategies
Online retail & e-commerce

The role of market trends in shaping e-commerce strategies

Staff Writer 16 Oct 2024
Digital marketing strategies for small businesses: a comprehensive guide
News

Digital marketing strategies for small businesses: a comprehensive guide

Staff Writer 02 Jan 2024
What really makes a business' online presence stand out?
Online retail & e-commerce

What really makes a business' online presence stand out?

Staff Writer 13 Oct 2023
How customer reviews and ratings impact the reputation of brands
News

How customer reviews and ratings impact the reputation of brands

Staff Writer 20 Aug 2023
Testing and learning: Amazon looks to boost the customer reviews experience with generative AI
News

Testing and learning: Amazon looks to boost the customer reviews experience with generative AI

Staff Writer 14 Aug 2023
Online retailer Newegg is now offering ChatGPT AI powered customer review summaries
AI & automation

Online retailer Newegg is now offering ChatGPT AI powered customer review summaries

Staff Writer 10 Aug 2023
Creating a seamless customer experience: Bensons for Beds taps Emplifi live shopping technology
News

Creating a seamless customer experience: Bensons for Beds taps Emplifi live shopping technology

Staff Writer 25 May 2023
Emplifi research: shoppers say customer ratings and reviews have biggest impact on purchasing decisions  
News

Emplifi research: shoppers say customer ratings and reviews have biggest impact on purchasing decisions  

Staff Writer 23 Feb 2023
48 articles

Upcoming Events

22
Sep

Beauty Trends & Innovations Conference

View Event
23
Sep

eCommerce Expo 2026

View Event
06
Oct

The FT Future of Retail Summit 2026

View Event
View All Events

Stay Informed

Get the latest retail tech news delivered to your inbox daily

Join 45,000+ retail professionals

Trending Stories

01

RADAR secures $50m in funding and gears up to deploy inventory tracking tec...

3 years ago
02

JD Sports inks multi-year global ItemOptix RFID technology deal with Checkp...

6 months ago
03

Transforming football betting: how retail tech innovations are changing the...

1 year ago
04

myPOS acquires UTP as it looks to boost support and payment solutions for U...

1 year ago
05

Amazon Just Walk Out technology powers grab and go store open doors at Univ...

6 months ago