Retail Technology Innovation Hub

Customer insights

Luke McGowan takes on Customer & Data Insights Director role at British brand White Stuff
Appointments

Luke McGowan takes on Customer & Data Insights Director role at British brand White Stuff

Staff Writer 16 Dec 2025
Cracker Barrel taps TruRating tech as it comes under fire for 'branding blunder'
News

Cracker Barrel taps TruRating tech as it comes under fire for 'branding blunder'

Staff Writer 01 Sep 2025
Consumer insights expert Kate Hardcastle set to chair Innovation Track at London Tech Week 2025
Events & awards

Consumer insights expert Kate Hardcastle set to chair Innovation Track at London Tech Week 2025

Staff Writer 09 Jun 2025
BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market
News

BSH Group taps Medallia tech to boost customer experience and fuel expansion into DTC market

Staff Writer 15 Dec 2023
Melissa Gonzalez joins Crave Retail advisory board, with focus on digital transformation in physical stores
Appointments

Melissa Gonzalez joins Crave Retail advisory board, with focus on digital transformation in physical stores

Staff Writer 07 Dec 2023
Currys selects Circana technology to boost customer decision making understanding efforts
News

Currys selects Circana technology to boost customer decision making understanding efforts

Staff Writer 03 Aug 2023
Marks and Spencer customer insight team taps Vypr VyPops video insights tool
News

Marks and Spencer customer insight team taps Vypr VyPops video insights tool

Staff Writer 10 May 2023
Gen Z centric CommerceTech startup Knit raises seed funding
Funding & deals

Gen Z centric CommerceTech startup Knit raises seed funding

Staff Writer 14 Jun 2022
Six messaging strategies for customer experience excellence
News

Six messaging strategies for customer experience excellence

Staff Writer 29 Mar 2021
Omnichannel

Ace & Tate taps Contentsquare retail technology

Staff Writer 24 Mar 2021
Kia Motors UK deploys Feefo customer insights solution
News

Kia Motors UK deploys Feefo customer insights solution

Staff Writer 20 Oct 2020
Majid Al Futtaim gives Carrefour an omnichannel boost with dunnhumby Shop
News

Majid Al Futtaim gives Carrefour an omnichannel boost with dunnhumby Shop

Staff Writer 07 Oct 2020
13 articles

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