Retail Technology Innovation Hub

Customer experience

Physical stores far from dead as they tap AI and smart technology in an omnichannel world
Stores & in-store tech

Physical stores far from dead as they tap AI and smart technology in an omnichannel world

Staff Writer 06 Oct 2025
Currys Ireland rolls out new Store Mode omnichannel function and electronic shelf edge labels
Stores & in-store tech

Currys Ireland rolls out new Store Mode omnichannel function and electronic shelf edge labels

Staff Writer 06 Oct 2025
Including thortful and poq: 2025 RTIH Innovation Awards CX excellence finalists
News

Including thortful and poq: 2025 RTIH Innovation Awards CX excellence finalists

Staff Writer 26 Sep 2025
VusionGroup takes wraps off new Customer Experience Centre in Cologne, Germany
News

VusionGroup takes wraps off new Customer Experience Centre in Cologne, Germany

Staff Writer 29 Aug 2025
The secret to retail success including happy staff, customer experiences and impressive stores
News

The secret to retail success including happy staff, customer experiences and impressive stores

Staff Writer 28 Aug 2025
Quiet retail spaces: how WoodUpp acoustic panels can enhance the in-store experience
Stores & in-store tech

Quiet retail spaces: how WoodUpp acoustic panels can enhance the in-store experience

Staff Writer 13 Aug 2025
How a tire shop system boosts customer retention and attracts more business
News

How a tire shop system boosts customer retention and attracts more business

Staff Writer 23 Jul 2025
Costa Coffee unveils newly refreshed store on Great Portland Street in the heart of London
Stores & in-store tech

Costa Coffee unveils newly refreshed store on Great Portland Street in the heart of London

Staff Writer 30 Jun 2025
Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks
News

Many Brits willing to share personal data for improved retail experiences despite recent cyber attacks

Staff Writer 24 Jun 2025
BNPL big hitter Klarna partners with AI powered gifting platform Nift in bid to unlock new revenue stream
AI & automation

BNPL big hitter Klarna partners with AI powered gifting platform Nift in bid to unlock new revenue stream

Staff Writer 13 Jun 2025
Carrefour first major European grocer to adopt VusionGroup EdgeSense tech, following Walmart roll-out in US
Stores & in-store tech

Carrefour first major European grocer to adopt VusionGroup EdgeSense tech, following Walmart roll-out in US

Staff Writer 12 Jun 2025
How LED lighting is powering the future of retail environments
News

How LED lighting is powering the future of retail environments

Staff Writer 22 May 2025
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