Retail Technology Innovation Hub

Customer communications

Beauty and wellness firm Fresha adopts rich communication services messaging, powered by Twilio and Google
News

Beauty and wellness firm Fresha adopts rich communication services messaging, powered by Twilio and Google

Guest User 23 Jul 2025
Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement
News

Croatia's Studenac teams with Infobip on conversational tools that boost customer engagement

Staff Writer 12 May 2023
The most exciting and relevant tips for retail entrepreneurs
Omnichannel

The most exciting and relevant tips for retail entrepreneurs

Staff Writer 13 Oct 2022
Aldi agrees parcelLab operations experience management tie up
News

Aldi agrees parcelLab operations experience management tie up

Staff Writer 15 Sep 2022
Treasure Data: Brands struggling with tailored customer comms
News

Treasure Data: Brands struggling with tailored customer comms

Staff Writer 09 Dec 2021
Retailers must up delivery games as Freedom Day approaches
Supply chain & delivery

Retailers must up delivery games as Freedom Day approaches

Staff Writer 15 Jul 2021
Opinion

How can retailers prepare to launch without risking failure on 12th April?

Staff Writer 25 Mar 2021
Retailers catfish shoppers at their peril, Narvar
News

Retailers catfish shoppers at their peril, Narvar

Staff Writer 25 Mar 2019
M&S calls on Twilio to overhaul customer comms
News

M&S calls on Twilio to overhaul customer comms

Staff Writer 16 Aug 2018
Retailers must mind retail communication channel gap
News

Retailers must mind retail communication channel gap

Staff Writer 20 Mar 2018
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