Retail Technology Innovation Hub

Chatbots

Using AI to improve customer service
AI & automation

Using AI to improve customer service

Staff Writer 28 Aug 2024
Future of UX design: AI and machine learning revolution
News

Future of UX design: AI and machine learning revolution

Staff Writer 22 Aug 2024
Target preps GenAI powered chatbot roll-out across US stores as technology plays ‘outsized role in future of retail’
News

Target preps GenAI powered chatbot roll-out across US stores as technology plays ‘outsized role in future of retail’

Staff Writer 24 Jun 2024
The Estée Lauder Companies and Microsoft look to reimagine the beauty industry with generative AI tools
AI & automation

The Estée Lauder Companies and Microsoft look to reimagine the beauty industry with generative AI tools

Staff Writer 26 Apr 2024
Online retailers continue to leverage chatbots to enhance customer experience
AI & automation

Online retailers continue to leverage chatbots to enhance customer experience

Staff Writer 12 Apr 2024
The Very Group hosts artificial intelligence immersion day as online retailer shows off new GenAI chatbot
AI & automation

The Very Group hosts artificial intelligence immersion day as online retailer shows off new GenAI chatbot

Staff Writer 14 Mar 2024
Intellias: AI chatbots most disruptive automated experiences in online shopper buying journeys
AI & automation

Intellias: AI chatbots most disruptive automated experiences in online shopper buying journeys

Staff Writer 15 Feb 2024
When AI goes wrong: DPD left red faced as frustrated customer flags useless, potty mouthed chatbot
AI & automation

When AI goes wrong: DPD left red faced as frustrated customer flags useless, potty mouthed chatbot

Staff Writer 22 Jan 2024
The best AI chatbots for your business in 2024
AI & automation

The best AI chatbots for your business in 2024

Staff Writer 08 Jan 2024
Helpful advice if you're wondering what you need for a successful business
Funding & deals

Helpful advice if you're wondering what you need for a successful business

Staff Writer 24 Dec 2023
British retailer Boots preps AI powered personal shopper that recommends lipsticks and beauty gifts
AI & automation

British retailer Boots preps AI powered personal shopper that recommends lipsticks and beauty gifts

Staff Writer 18 Dec 2023
How technology can turbocharge your business turnover
News

How technology can turbocharge your business turnover

Staff Writer 08 Dec 2023
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