Tata Consultancy Services has helped Marks and Spencer (M&S) digitally transform its HR function.

TCS has been a strategic partner to M&S for over a decade.

For the HR transformation journey, its team built a cloud-based solution using the Oracle HCM suite.  

As part of the programme, TCS migrated 27 million records of M&S employees working across 1,450 locations in the UK, and enabled “seamless, secure data connects across the landscape”.

The solution provides the workforce with anytime, anywhere, intuitive self-service capabilities.

This allows HR operations teams to focus on other value adding activities.

“TCS’ transformation readiness led approach helped us prepare, plan, and successfully deliver our HR transformation programme and improve the employee experience,” says Mark Dickson, CTO Group Support, M&S.

“TCS has a deep understanding of M&S’s business, and this helped us to meet the business objectives of our HR transformation.”

"We are delighted to have partnered with Marks and Spencer in their digital transformation journey to successfully build a future ready workforce solution,” says Abhijit Niyogi, Vice President and Business Unit Head - Retail UK & Europe, TCS.

“The new HR solution is better aligned with the business and leverages their digital first philosophy to drive leaner, more resilient operations, elevating the colleague experience and supporting M&S’ future growth.”