John Lewis Partnership is tapping commercetools technology for its johnlewis.com site.

It says that it made the move in order to gain the scalability and reliability it needed for a migration off its legacy e-commerce-based platform, and onto a flexible API-first, microservices-led cloud service.

In addition, commercetools’ platform enables the retailer to customise digital customer experience journeys when shopping in-store, online, using mobile apps or any other channel.   

Mike Sackman, Chief Information Officer, John Lewis Partnership, comments: “John Lewis is supercharging its investment in online to adapt to changes in consumer behaviour. Our partnership with commercetools forms part of this.”

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