Retail Technology Innovation Hub

AI & automation

Rise of AI agents is reshaping UK and Ireland shoppers’ paths to purchase, new CI&T research shows
AI & automation

Rise of AI agents is reshaping UK and Ireland shoppers’ paths to purchase, new CI&T research shows

Scott Thompson 23 Jul 2026
Ocado Group inks new automated customer fulfilment centre deal with unnamed European retailer
AI & automation

Ocado Group inks new automated customer fulfilment centre deal with unnamed European retailer

Scott Thompson 22 Jul 2026
Seekr announces partnership with Anderson Merchandisers to put vision language AI into associates' hands
AI & automation

Seekr announces partnership with Anderson Merchandisers to put vision language AI into associates' hands

Scott Thompson 22 Jul 2026
The fear that AI agents will cut merchants out of transactions is a hallucination, PSE Consulting finds
AI & automation

The fear that AI agents will cut merchants out of transactions is a hallucination, PSE Consulting finds

Scott Thompson 21 Jul 2026
AI, technology and customer experience investment key as retail profit warnings rise in Q2
AI & automation

AI, technology and customer experience investment key as retail profit warnings rise in Q2

Scott Thompson 20 Jul 2026
Parcel delivery giant Evri taps Microsoft AI powered tools for efficiency and personalisation push
AI & automation

Parcel delivery giant Evri taps Microsoft AI powered tools for efficiency and personalisation push

Scott Thompson 20 Jul 2026
Wild Fork Foods opts to deploy Thri5 AI powered operating system Stateside following nine-week pilot
AI & automation

Wild Fork Foods opts to deploy Thri5 AI powered operating system Stateside following nine-week pilot

Scott Thompson 17 Jul 2026
Google partners with Screwfix to help tradespeople across UK grow their businesses using AI
AI & automation

Google partners with Screwfix to help tradespeople across UK grow their businesses using AI

Scott Thompson 17 Jul 2026
DCYPHER Beauty and John Lewis connect to bring AI powered beauty personalisation to UK high street
AI & automation

DCYPHER Beauty and John Lewis connect to bring AI powered beauty personalisation to UK high street

Scott Thompson 17 Jul 2026
Many UK high street retailers suffering from AI chatbot inaccuracies, Searchable research finds
AI & automation

Many UK high street retailers suffering from AI chatbot inaccuracies, Searchable research finds

Scott Thompson 16 Jul 2026
The Very Group teams with UiPath to deliver AI powered agentic pricing solution across retail brands
AI & automation

The Very Group teams with UiPath to deliver AI powered agentic pricing solution across retail brands

Scott Thompson 15 Jul 2026
Morrisons CEO Rami Baitiéh bagged a Wimbledon invite and it got him thinking about AI in retail
AI & automation

Morrisons CEO Rami Baitiéh bagged a Wimbledon invite and it got him thinking about AI in retail

Scott Thompson 14 Jul 2026
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